Changing the mindset is the most difficult task in reform, but necessary if the country wants to move out of its mediocre mindset While we can fully understand that it takes time to reform this present government, the onus is on each minister, not to mention the Opposition, too have a part to play as well. If this country’s civil servants continue to do business as usual (BAU) and what’s worse is the Ministers concerned have been wshispaered to either by email or via WhatsApp either to themselves or their political secretaries, yet nothing is done, it is unfair to then blame the lack of reform on just Prime Minister Anwar Ibrahim for everything sundry. For example, a longstanding issue faced by people who apply to the Social Welfare Department can be summarised with just one word: REJECTION. Changing mindsets is the most difficult task and if there is obvious misconduct or malfeasance by the department’s staff, the axe may have to be wielded; otherwise no amount of counseling wil...
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